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Terms and Conditions

PLEASE NOTE:

Classes will be cancelled if less than 4 students are signed up.

LATE POLICY:

Be on time for class! Doors will be open 15 min before and after each class for arrivals and change overs. Once the doors are locked, Instructor has the right to refuse entry. You will not be allowed to join the class and will not be refunded your money. For safety reasons, please respect both your instructors and other students by showing up on time.

PAYMENT POLICY:

All payments must be made BEFORE booking/reserving a spot in class, private sessions, workshops, etc. Drop-Ins are welcome but are not guaranteed a spot.

REFUNDS & TRANSFERS:

All payments are non-refundable and non-transferable. Make sure you know your expiration dates and use all your classes by that date. No extensions on expiration dates and we do not “freeze” memberships.

CANCELLATION POLICY:

As long as you cancel at least 6 hours before your scheduled class, you will not lose that class. If you cancel late or no show, you will lose the class from your package/payment. If you are monthly unlimited and cancel late or no show, you will be charged $5.

PRIVATE CLASSES:

12 hours notice is required if you need to cancel a private class, otherwise you will lose your payment.

WAIT LIST POLICY:

When classes are full, you can sign up to be on the wait list. When a student early cancels out of a class, you will receive an automatic email letting you know you have been bumped into class and are no longer on the wait list. If you are added into class, you will be held to the same cancellation policy as any other class you sign up for. If you are not sure you will be able to make it with short notice, please remove yourself from the wait list to avoid being charged for the class in case you are added in.

PROPER ATTIRE:

Please wear proper attire to all classes. Details for attire are under each class on the class descriptions page. Example: Pole gear, athletic wear, yoga pants/leggings/shorts, sports bras, tank tops, long sleeves/pants for aerial work. Knee pads if needed, appropriate heels.

ALCOHOLIC BEVERAGES:

No alcohol is allowed to be consumed before any physical activities at the studio. If you are intoxicated when arriving, you will not be allowed to participate in class and will not be refunded your money.

AGE LIMITATIONS:

Anyone aged 18 and older can take classes on the regular schedule. If you are under the age of 18, parental consent is required. Your parent needs to come to the studio with you so they can sign the release form with a copy of their ID.

CLASS ETIQUETTE:

  • For your safety, please be on time for class! Doors will be open 15min before/after each class. Once doors are locked, Instructor has the right to refuse entry.
  • No phone calls or texting during class.
  • Only indoor shoes (trainers), dance appropriate heels (approved by Instructor) or bare feet are allowed in the studio area.
  • All equipment must be returned at the end of class.
  • No chewing gum allowed during class.
  • Please be mindful of noise level while class is in progress.
  • Any videoing or photos must be ONLY of yourself unless you have permission from others.
THANK YOU FOR CONTRIBUTING TO THE COMFORT AND ENJOYMENT OF ALL THE QUINNTESSENTIAL MOVEMENT MEMBERS AND GUESTS BY FOLLOWING OUR STUDIO ETIQUETTE!